PropTech for a better tenant experience

Customer expectations

Today, renters demand fast and highly personalised services, as landlords and letting agents it’s crucial to deliver a customer-centric approach to cater to this. This change in expectation has been felt across the country and making better use of technology and data will help you to manage this new technological demand, from advertising your property to managing tenants once moved in. Technology gives customers faster and more relevant experiences, streamlines your workflow and frees up time for property services to focus on building relationships with customers.

Are you already in the Protech sphere?

A lot of you will already be engaging with PropTech and potentially not even know it. If you advertise on Rightmove or Zoopla or even Facebook Marketplace, then you’re in the PropTech sphere – it’s designed to make your work processes more streamlined and your customers experience, convenient. Essentially that’s what PropTech is supposed to do but it shouldn’t stop at the advertising stage. Convenience is something your customers expect throughout their tenancy and, if incorporated correctly, will improve your work processes year-round.

How PropTech can benefit your student tenants

For students, moving into a property for the first time can be daunting. Finding and setting up all the different utilities has been highlighted as a real concern among student tenants. So much so that the majority of students now actually prefer to rent bills inclusive property. Through our ubundle service, you can cater to this demand making your property offering even more appealing. We combine all tenant utilities into one monthly bill, taking care of the whole process from setup to close-down, making renting more convenient for students, avoiding the frustrating and often confusing prospect of setting up all house utilities.

Ensuring your tenants have a great experience whilst renting your property will increase the likelihood of them wanting to extend their tenancy with you. As a landlord who doesn’t love a tenanted property?

Ubundle offers peace of mind, security and visibility – If you’re a landlord simply create a portal via our online portal and submit your property details to receive a quote today – best of all the ubundle service is free to all landlords!